Schools all have crisis plans, usually for everything from
school closings due to bad weather, to school intruders, to the death of a
student. Some of the crisis responses
are pretty straight-forward. If you live
in a northern climate and you have steps to follow in the event of a
significant snowfall, you follow procedure.
If there is a fire and you need to evacuate the building, you do
so. When it comes to emergencies
involving people, however, the variables increase and it gets harder to plan for every
possible contingency. It’s more
important for staff to know general protocols, who is responsible for what,
when to contact emergency responders, and how.
People need to be able to think on their feet and not be afraid to act.
When a teacher or administrator is dealing with the
well-being of a student, in instances of abuse or neglect, in instances of
attempted or completed suicide, the average school employee is woefully under-trained. For all the drug and alcohol
prevention teaching we provide our students, these do not even make the top five causes
of teen death. Motor vehicle accidents
takes the number one spot, accounting for 73% of all teen deaths, followed by
homicide (13%), suicide (11%), cancer (6%) and heart disease (3%) according to
2010 figures released by the CDC. One online resource that has good information
is http://www.sprc.org/sites/sprc.org/files/Teachers.pdf
When an administrator has to tell staff about a student death, consider the following:
- What information is the family willing to let you share?
- Is the local police department or a counselor available to talk to the staff?
- Allow a few moments for the news to sink in before continuing with additional information.
- Have a plan ready as to how staff and parents will be told and what they will be told. Understand that some parents will consider it their prerogative as to what to tell their child.
- If possible, have counselors available for students and staff to talk to.
- Talk to staff about how to manage their own feelings while assisting students.
- If the death was a suicide, avoid vigils or activities that glorify the suicide in the eyes of their peers so as to avoid copy-cat reactions.
- Be clear who will talk to the media, what will be said when answering phones, and what staff can and cannot say with respect to student data privacy.
- Understand that emotions will continue to surface for some time to come, especially at milestone events such as holidays, graduations, etc.
- In most instances it is not up to the school employee to determine if abuse occurred, it is up to the employee to report the abuse and let the professional (usually the county or state social worker) make the determination.
- Report what was observed, not what was surmised (e.g. the student had three bruises on his back, not I think his dad is beating him).
- Document, document, document. You never know when your information may become part of a court hearing.
- Maintain student data privacy, sharing the information only with the appropriate persons.